Returns & Exchanges
At Noma Projects, we strive for the highest quality in every pantry staple and piece of merchandise we offer. While we cannot accept returns on food items due to health and safety regulations, we are happy to assist with exchanges or returns for our books and apparel within 14 days of delivery.
Check Eligibility
Ensure your item is a non-perishable product, such as a book or piece of merch, and remains in its original, unused condition with all packaging intact.
Contact Support
Email our guest relations team with your order number and photos of the item to initiate a return authorization or report a damaged shipment.
Pack and Ship
Securely package your items and use the provided return shipping label to send the package back to our distribution center.
Processing and Refund
Once our team inspects the returned merchandise, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing